Shipping policy
Shipping Policy
Thank you for supporting our small business! Each book is carefully packaged and shipped by the owner to ensure quality and care.
Processing Time
All orders are processed within 3–5 business days (excluding weekends and holidays). Because this is a small, owner-operated business, processing times may be slightly longer during sales, holidays, or new product launches.
Shipping Methods & Delivery Time
Orders are shipped via USPS or another trusted carrier.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Priority Shipping (if selected): 2–3 business days
Please note that delivery times are estimates and may vary depending on your location and carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package’s journey.
Incorrect Addresses
Please double-check your shipping address before placing your order. We are not responsible for packages delivered to incorrect addresses provided at checkout.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 5 days of delivery at [your email address] with your order number and photos (if applicable). We will work with you to resolve the issue.
Local pickup may be available by appointment. Please contact us for details.
Thank you for your patience and support. Every order means so much to us!
Warmly,
DDD Journaling